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Templates

Quoting from photos scripts, for a job you have not seen

Six messages for a client who wants a price before you visit. Ask for the right photos. Reply with a range. Send a quote with written assumptions, or offer a visit. Confirm the price on arrival, or re-quote at the door before work starts. Fill in your details once at the top of this page, and every script below updates.

A photo shows a lot. It does not show what is behind the wall. These six messages help you ask for the right photos and state your assumptions. If the job does not match, they help you re-quote at the door.

Keep the photos on your phone. Write a dated note on the job with your assumptions. For a problem you find after work starts, use the hidden problems pack. Fill in your details once at the top of this page, and every script below updates.

Scripts

Script 01 · Ask for photos

Text

Hi [Client name], [Your name] here. Thanks for asking about [the job]. To give you a useful price, please send: 1. A wide shot of the whole area. 2. A close-up of the problem. 3. Something for scale, such as a tape measure. 4. Where I park, and how I get to the job. 5. The model or rating plate, if there is one. 6. The measurements, if you have them. A short video also helps. [Your name]

Why it works A clear list gets useful photos the first time. It saves a second round of messages.

Script 02 · A ballpark range

Text

Hi [Client name], [Your name] here. From your photos, jobs like this usually cost between [low amount] and [high amount]. That is a range, not a quote. The final price depends on [what you cannot see]. I will confirm the price when I see it. [Your name]

Why it works A range sets the limits. It stops the client from holding you to one number.

Script 03 · A quote from photos, with assumptions

Email

Subject: [Job]: quote from your photos

Hi [Client name], Thanks for the photos. My price for [the work] is [Amount]. This price assumes: - [assumption one] - [assumption two] - [assumption three] It does not include [exclusions]. If the job does not match these assumptions, I will tell you the new price before I start work. This quote is valid until [date]. [Your name]

Why it works Written assumptions show the client what the price rests on. You can point to them later.

Script 04 · I need to see it first

Text

Hi [Client name], [Your name] here. I cannot give a fair price from photos for this job, because [what you cannot see]. I would like to visit. The visit costs [call-out fee], and I take it off the job if you go ahead. Can I come on [day and time]? [Your name]

Why it works You say why you need the visit and what it costs. The client can then decide before you drive.

Script 05 · Confirm the price on arrival

Text

Hi [Client name], [Your name] here. I have looked at [place]. It matches your photos. The price stays at [Amount]. I will start [day and time]. [Your name]

Why it works The client hears that the price holds. You have a dated record.

Script 06 · The job does not match: re-quote before work starts

Text

Hi [Client name], [Your name] here. I am at [place]. It is different from your photos: [what is different]. The new price is [Amount]. I have not started work. You can say yes, or say no. If you say no, I will leave, and the [call-out fee] applies. [Your name]

Why it works The re-quote comes before any work. The client keeps a free choice, and the fee was agreed earlier.

Questions

Should I give a ballpark price?
Give a range, never one number. Say what the range depends on. Write it down after the call. The ballpark range script gives you the words.
Can I charge the call-out fee if the client says no at the door?
Only if you said the fee before the visit. Put it in writing first. These scripts give no legal advice. Rules differ by country.
Does the client have to accept the new price?
No. Say the new price before you start work. The client can say yes or no.
Do these messages send automatically?
No. You write and send every message on this page yourself. BizBinder stores no photos and has no approval step. You can add a note to the job to record what you saw and assumed.

Keep reading

Quoting

Quoting a job you have not seen — photos, ranges, and the re-quote at the door

A client texts three photos and asks how much. A photo shows size and condition, but not what is behind it. This guide shows when a photo is enough and what to ask for. It shows how to write your assumptions into the price. It also covers a rough figure on the phone and a job that does not match.

 Quoting

Charging for the visit — the quote, the call-out, and out of hours

A measure-up for a quote, a paid diagnosis and the fix that follows can look like one visit. They are not, and only one is normally free. Say the call-out fee and the out-of-hours premium before you go. Hold both when a client pushes back.

 Quoting

How to write a quote that wins the work (and becomes the invoice)

Put line items, deposits and terms up front. The quote a client signs then becomes the invoice you send, with nothing retyped.

 Visits & call-outs

Visit and call-out scripts, for the first visit before a job exists

Six messages for the first visit. Offer a free quote beside a charged diagnostic look, and say the call-out fee on the phone. Add an out-of-hours premium for an urgent caller. Answer “everyone else quotes for free”. Waive the fee on purpose, or turn down an out-of-hours job. Fill in your details once at the top of this page, and every script below updates.

 Templates

Hidden problem scripts, for a problem the quote did not cover

Six messages for a problem you find mid-job. Tell the client you have stopped, and show what you found with options. Price the extra work as its own line. Confirm what the client chose, or reply to a client who wants the old price. Stop safely when a specialist must look. Fill in your details once at the top of this page, and every script below updates.

Want the price you gave kept with the job?

You write and send every message on this page yourself. BizBinder stores no photos and has no approval or e-sign step. It does let you add a job with the status quote, and write dated notes on it. Note the photos you saw, your assumptions, and the price you gave.

A human reads every one. No newsletter, ever.

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