Fake Review
A fake review comes from someone who was never your client. A competitor is one example. A platform will remove this kind of bad review, and few others.
What it means
Every platform’s own rules ban a review from someone who never used the business. A fake review is therefore the one genuine removal route this cluster covers. The test is simple. Can you find a booking, an invoice, or any record that matches the name or the story in the review? If not, you can flag it.
A fake review is a different problem from an unfair one. An unfair review comes from a real client who read the job differently than you did. That one stays up, however wrong it feels. A fake review comes from someone who was never in the job at all.
A one-star review names a job on a street you have never worked on. The name matches nobody in twelve months of invoices. You flag it through the platform’s own process and cite the mismatch. You do not reply to it as if it were a real complaint.
Assuming any bad review you do not recognise must be fake, and flagging every low rating on that guess. Most bad reviews are real, just unwelcome. Flagging a genuine one wastes the platform’s patience with your account.
General information, not legal or tax advice. Rates and rules vary by place; check yours. See our terms for the full version of this note.
See also
Where this shows up
Want this in one place?
BizBinder keeps quotes, jobs, invoices, and follow-ups in one binder.
You are on the list.
A person reads every request. You will hear from us within one business day.
- 01 A person reads your note — not a queue.
- 02 You get an invite as spots open.
- 03 Your admin starts filing itself.
The free library is open while you wait. Nothing in it needs an account.
- guide What to do after the job — the follow-up that wins the next one One routine covers the thank-you, the review ask, and the referral ask.
- tool Client follow-up planner Enter the date a job finished. You get six follow-ups as real dates: thank-you, review ask, nudge, referral, check-in, and win-back. Copy them or add them to your calendar.
- tool Job profit check Enter the price you charged, your direct costs, and the hours the job took. Hours include site, travel, quoting, and admin. The tool shows the real hourly rate against your target.