Six messages about kit. Explain a hire line on a quote, and tell the client about extra hire days after a delay. Give a new date when a tool breaks, and say no when a client asks to borrow a tool. Agree where kit stays overnight, and report kit that is damaged or missing. Fill in your details once at the top of this page, and every script below updates.
Kit brings small awkward messages. The client sees a hire line and asks what it is. A delay keeps the kit on site for more days. A tool breaks, or a client wants to borrow one.
The first two scripts cover the hire line and extra hire days. The next three cover a broken tool, a borrowing request, and kit left overnight. The last covers kit that is damaged or missing. Fill in your details once at the top of this page, and every script below updates.
The invoice and quote generators and the printables share your name and business. The client, invoice #, amount, and due date stay in these template pages only. The generators and printables do not get them. Both sets stay on this device. We never receive anything you type here. Text still in brackets after you fill in the fields is a blank for each message. Fill it in as you send. See or clear all your saved details on the free tools page.
Subject: Quote for [job], with the kit hire
Hi [Client name], Here is the quote for [job], [Amount]. It has a separate line for [kit] hire, [hire amount]. That covers delivery, [number] days of use and collection. If the job needs more days, I will tell you before I add any cost. [Your name]
Why it works A separate, labelled line shows the client what the kit costs. It is not mistaken for your labour.
Hi [Client name], the [kit] has stayed on site [number] extra days because [reason]. As the quote says, extra hire days cost [amount per day] each. I will add [total extra] to invoice [Invoice #]. Please tell me if you have a question.
Why it works The quote already said who pays. Repeating it plainly, with the numbers, keeps the message calm.
Hi [Client name], a tool broke today, so I cannot finish [job] on [old date]. I will fix or replace it. The new date is [new date]. There is no extra cost to you. Sorry for the change.
Why it works Tell the client early and give a real date. Say plainly that the cost is yours.
Hi [Client name], sorry, I cannot lend my tools. If one breaks or goes missing, I cannot finish the work. A local hire shop should have [tool]. I can tell you what to ask for.
Why it works A short, polite no with a useful answer keeps goodwill and keeps your kit safe.
Hi [Client name], I need to leave [kit] on site tonight. Can I keep it in [place]? I will collect it on [date]. Please do not use it while I am away.
Why it works Agreeing the place before you leave the kit avoids a dispute if something goes wrong.
Subject: Kit missing from [job] site
Hi [Client name], When I arrived today, [kit] was [missing / damaged]. I left it in [place] on [date]. Please tell me if you know what happened. I will decide next steps once we have spoken. I am checking with my insurer. [Your name]
Why it works Report the same day, with the facts and no blame. That keeps the conversation open.
You write and send every message on this page yourself. BizBinder has no tool list, no expense tracking and no equipment line type. You can add hired kit to a quote or invoice as its own line with a clear description. Write what you agreed in the job notes.
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A person reads every request. You will hear from us within one business day.
The free library is open while you wait. Nothing in it needs an account.