Seven messages for the morning you cannot work. They cover today’s client, the rest of this week’s list, and a job left half done. Three more cover a new enquiry, asking someone to cover, and a partner messaging on your behalf. The last one offers a client the first slot back. Fill in your details once at the top of this page, and every script below updates.
On a morning when you cannot work, you have no time to write a message from scratch. These seven scripts are for the people who must hear from you first.
Start with today’s client. Then message the other clients booked this week. There is a message for a job left half done, and a reply for a new enquiry. One script asks someone to cover an urgent job. A partner or family member can send another script for you. The last one offers a client the first slot back. Fill in your details once at the top of this page, and every script below updates.
The invoice and quote generators and the printables share your name and business. The client, invoice #, amount, and due date stay in these template pages only. The generators and printables do not get them. Both sets stay on this device. We never receive anything you type here. Text still in brackets after you fill in the fields is a blank for each message. Fill it in as you send. See or clear all your saved details on the free tools page.
Hi [Client name], it's [Your name]. I'm unwell and can't come today. I'll confirm a new time by [confirm-by date]. Sorry for the short notice.
Why it works A short, honest text sent early stops a client from waiting at home for a visit that will not happen.
Hi [Client name], it's [Your name] from [Your business]. I'm off sick this week and need to move your booking. I'll contact you by [confirm-by date] with a new time.
Why it works Send one message to each client booked this week, in booking order. Then nobody hears the news late.
Subject: Where things stand while I am off sick
Hi [Client name], I am off sick and cannot come back to your job today. [What is finished] is done. [What is left] still needs doing. The site is safe. [Materials or tools] will stay [location] until I am back. I will confirm a return date by [confirm-by date]. [Your name]
Why it works The client learns what is finished, what is left, and where the materials stay. These are their three main worries.
Subject: Thanks for getting in touch, a short delay on my reply
Hi, Thanks for getting in touch with [Your business]. I am off sick, so my replies are slower than usual this week. I will reply with [return estimate] by [confirm-by date]. If it cannot wait, [urgent contact or instructions]. [Your name]
Why it works An honest delay with a real estimate is better than silence. It also makes no promise that you cannot keep.
Hi [trade name], it's [Your name]. I'm off sick and have a job that can't wait: [job details]. Could you cover it? Happy to return the favor.
Why it works Name the job and ask directly. Then the other trade has what they need to say yes fast.
Hi [Client name], this is [name], [Your name]'s [partner/family member]. [Your name] is unwell and cannot come today. [Your name] will confirm a new time by [confirm-by date].
Why it works The client knows who sent the message and why. They do not have to guess.
Hi [Client name], it's [Your name]. I'm back at work. You were near the top of my list, so I'd like to offer you the first slot: [proposed date]. Does that work?
Why it works A specific date gives the client a simple yes or no. They do not have to chase you for a time.
You write and send every message on this page yourself. Nothing here goes out on its own. BizBinder’s This week view shows the jobs booked for this week in one list. Start at the top and call each client. Sent invoices still get their reminders while you are off. A recurring invoice keeps going until you pause it.
You are on the list.
A person reads every request. You will hear from us within one business day.
The free library is open while you wait. Nothing in it needs an account.