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Quoting

Scope of Work

The short answer

The scope of work is the written list of what you will do on a job. It names the tasks, the materials, and the limits. Point to it when a client asks for one more small thing.

What it means

The scope of work is the part of a quote that protects you. It is the fence around the price. List what is included: repaint two bedrooms, patch three holes, prime and two coats. List what is excluded too: the ceiling, and moving furniture.

Without a written scope, every quote is a lump sum with fuzzy edges. Scope creep gets in at those edges. A client asks for one more thing and you say yes to be nice. By the third "one more thing" you are doing free work. A clear scope turns that request into a normal, priced change order. The conversation is no longer awkward.

For example

Your quote covers two bedrooms and a hallway, walls only. It has one coat of primer, two coats of paint and the client's own colour. The client asks you to do the ceilings too. The scope makes it clear that is extra. You quote the ceilings separately and do not have to guess.

The mistake to avoid

Writing the scope as one vague line like "painting as discussed". Write an itemized list. "As discussed" means whatever the client remembers, and that is rarely what you remember.

See also

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