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Follow-up log — the printable queue for every job you’ve finished

One page for every finished job, sorted by when the next contact falls due — a running queue for the thank-you, review ask, and referral ask, instead of a date you’re trusting memory to catch.

This is a blank follow-up log — a form meant to be printed and filled in by hand. The table cells and blank lines below are intentionally empty.

Follow-Up Log

Follow-up log, one row per finished job, ordered by when the next contact falls due
Client Job & date finished Thank-you Review asked Referral asked Next contact due — and what for Done
       
       
       
       
       
       
       
       
       
       
The cadence, if the guide isn’t open
  • Same day — thank-you
  • 2–3 days — review ask
  • One nudge, then stop
  • After a second job — referral ask
  • 6–12 months — check-in
  • A year of silence — win-back, once

Every sheet below is ready to print as-is — just press ⌘/Ctrl + P.

How to use this sheet

Start a row the day a job finishes, while the details are still in front of you — who it was, what the job was, and the date. Leave the thank-you, review, and referral columns blank until each one actually happens, then mark the date it did.

The sixth column is the reason to keep this sheet at all — write in when the next contact is due and what it’s for, whether that’s a review nudge three days out or a check-in eight months out. Sorted by that column, the sheet turns into a queue — scan down it on a slow Friday and see who’s due this week without pulling a single client file.

That queue is what separates it from a client card — a card holds one client’s whole history, filed for the day you need that one client. This log holds every client’s next date, in the order those dates fall, for the week you’re trying to plan. Keep both — the card for the history, this log for the queue.

The legend under the table is lifted straight from what to do after the job, so the cadence is on the page even when the guide isn’t open. For dating one job’s six checkpoints on screen and getting a calendar file out of it, the follow-up planner does that — this sheet is for running the whole client list on paper.

Common questions

Is this different from the client card?
Yes — the client card is one card per client, filed for pulling up that client’s whole history — this log is one sheet across every client, ordered by whichever next-contact date falls soonest. Use the card to look someone up, use this log to see who’s next.
How is this different from the follow-up planner tool?
The follow-up planner takes one finished job and works out its six follow-up dates on screen, with a calendar file to show for it — this log holds many jobs at once, on paper, for the operator who’d rather glance at a sheet than open a tool between jobs.
What if a job doesn’t need all six steps?
Leave the columns that don’t apply blank — a one-off repair might only ever get a thank-you and a review ask, and that’s a complete row, not a gap.
What happens once a client’s had several jobs?
Start a fresh row each time a job finishes — the old rows stay as the record of what was asked and when, and the newest row is the one you’re tracking against right now.

One sheet works. Six jobs at once is where paper stops.

This sheet is genuinely free to reuse forever — print it as many times as the job needs. BizBinder is for the point after that: when the same client, job, and invoice details need to live somewhere they can’t be left behind on a job site, and the follow-up they’re waiting on doesn’t depend on you remembering which pile it’s in.