Snag List
A snag list is a written list of small defects found at the end of a job. Agree it with the client before you leave. Working through it closes the job.
What it means
A snag list turns “a few things aren’t quite right” into a specific, agreed set of items. Examples are a scuffed skirting board or a door that does not latch. Another is a light switch fitted the wrong way round. Walk the job with the client at the end and write each item down. Do not leave it to memory. That is what gets the job signed off.
A snag list is a normal part of finishing. It does not mean the job went badly. A short snag list on a big job is routine. Agree it in writing at handover, work through it on one visit, and confirm it is cleared. Then “a few small things” cannot quietly turn into an open-ended list months later.
At the end of a kitchen fit, you walk the room with the client and note four items. They are a chipped tile and a cupboard door out of alignment. The others are a missing socket cover and a mark on the floor. You fix all four on one return visit. The client confirms the list is clear.
Leaving the job without walking it together and writing anything down. Every small thing the client notices over the next few weeks then becomes its own callback. One visit against an agreed list would have cleared them all.
See also
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